Corporate Training

ICF New England Chapter- 2014 Prism Award

The Prism Award honors organizations that have achieved a standard of excellence in the implementation of coaching programs for culture change, leadership development, productivity and performance improvement.

Partnering with organizations, I offer a variety of training programs and workshops that focus on Management and Professional Development as well as Work/Life Balance. I am also available to facilitate focus groups and meetings.

Trainings Include:

Team Building
Managing Individuals and Teams
Advanced Leadership Forum
Improving Employee Performance Through Effective Communication
Developing Masterful Communications
The Resilient and Emotionally Intelligent Manager
Successful Career Transition and Management
Decision Making and Strategic Planning
Transitioning from Manager to Leader
Leveraging Strengths and Communication Styles
Managing Co-located and Remote Teams
Enhanced Productivity and Work/Life Balance

“As my team and I look back on the 2006 results, we realize how difficult a year it was yet how successful we were. More than one person commented “thank goodness” we started out the year with our “Work Life Balance” session. You clearly had an impact on our team and helped us maintain our success despite the ever-increasing demands.” Chuck Slater, President, Anthem Blue Cross and Blue Shield

Below is a brief overview of the workshops and training programs that are available. These can be presented as half-day or full day programs. Upon request, I customize training programs to meet your specific needs and/or combine various selected topics into half-day or full-day programs. All trainings contain an action plan component, giving participants a clear strategy to incorporate training material into their daily work activities.

Clients include:

Verizon Corporation
EMC Corporation (US and Scandanavia)
Anthem Blue Cross and Blue Shield
Arnold Worldwide
The Ad Club Leadership Forum
Boston Children’s Hospital
Synthes Switzerland
William A. Berry, Inc.
Senior Women’s Bar Association
UMASS Medical School

Team Building: Create Collaborative and High Octane Teams That Deliver Impressive Results: After an in-depth assessment of your team’s current functioning, I create a customized workshop designed to achieve several goals: 1) align your team with a compelling vision and clear goals, 2) improve teamwork and communication, 3) decrease conflict, and 4) increase accountability and results. Following the training, the team will enjoy a greater sense of connection and joint purpose, resulting in better customer service, more productivity and higher revenues.

Fish! Philosophy Option: This stimulating and motivational film and set of exercises can energize and inspire your team to have more fun, increase accountability, choose a positive attitude and become more service-oriented.

Managing Individuals and Co-located or Virtual Teams: This training is designed for individuals being groomed for a team management role or for managers with less than five years experience leading teams. In this training, individuals discuss and plan the transition into their new roles, explore their primary job duties, learn best practices, and identify opportunities for growth and development. Participants examine their communication styles as they relate to employee management, and they learn to understand the needs and communication styles of other team members. Following training, these managers will be well prepared for a successful transition into positions of greater responsibility.

This training utilizes Tuckman’s Stages of Team Development to assist managers in reviewing their current team functioning. Managers create an action plan to eliminate barriers to their teams’ productivity and success. Participants learn to give formative feedback in a motivating way, to incorporate effective strategies for managing up, to lead successful meetings and master other fundamental leadership skills. The training focuses on continual development and the immediate application and utilization of concepts learned.

Integrating the Four Generations in the Workplace: We are experiencing four very diverse generations working side by side in the workplace. The aging US population stays in the workforce for longer periods while the demand for skilled, younger talent increases. These changes result in employees with diverse experience and attitudes being thrown together in abrupt ways. This training provides the tools to help organizations understand the issues arising from this generational mix: respect for authority, diverse work ethics, integrating younger, informally trained workers into the more traditional workplace, flexible work arrangements, and training older workers to accept and adapt to the changing work landscape. Participants will learn to recognize and proactively respond to the diverse beliefs, values and attitudes of the four generations in the workplace, and learn how to “flex” their communication and interactions to create more collaboration and community.

Leadership Development: This training is designed for middle to senior level managers and leaders. Participants engage in facilitated discussions for 3-4 hours on a specific leadership topic. The training focuses on overcoming obstacles and identifying and adopting best practices.

Identifying and Leveraging Strengths
Becoming a Resilient and Emotionally Intelligent Manager/Leader
The Manager as Proficient Coach
Thriving in Times of Transition and Change
Enhancing Strategic Thinking to Expand Executive Success
Transitioning from Manager to Leader

Improving Employee Performance Through Effective Communication; Dramatically Increase Your Employees Communication IQ:, Individuals examine their own communications styles using the Personal Coaching Styles Inventory (PCSI), allowing them to leverage and adapt their styles to communicate more effectively with clients, supervisors and colleagues. Participants focus on enhancing their communication and management skills through enhanced coaching and listening skills, and specific techniques to effectively deliver motivating formative feedback.

This workshop is designed to develop emotionally intelligent management and communication skills, to assist underachieving employees in leveraging their strengths, and/or to assist key talent in maximizing their skills. If desired, the workshop can include information and strategies for mixing and managing four generations in the workplace.

Enhancing Productivity and Work/Life Balance: Work Smarter, Not Harder! Individuals examine their Work/Life balance, evaluate energy drains and develop action plans to eliminate non-productive behaviors. Participants focus on developing more efficient time management skills, evaluating key stresses, and creating a Work/Life balance vision and action plan. Following this training, participants will enjoy increased productivity and energy while incorporating new best practices. Participants learn to manage their work flow and eliminate inefficient behaviors so they are more productive and experience greater personal and professional satisfaction that leads to longer employee retention and increased effectiveness.

The Manager as Coach/Benefits of Coaching in the Workplace: Participants will review prior course material on communication styles and management techniques as they relate to coaching. Participants will learn several techniques for guiding themselves and direct reports toward more effective problem-solving and results-oriented conversations. Using coaching techniques such as setting the coaching foundation, establishing trust, using active listening and creating a positive coaching presence, participants will learn to utilize the coaching approach to support and manage individuals and teams. Participants will also utilize insightful questioning and skillful direct communication to help direct reports and colleagues design their own answers and action steps for more buy-in. In order to facilitate action learning and results, participants will also learn how to design actions, manage planning and goal setting (using SMART goals) and manage the coaching process and increase direct reports’ accountability and productivity.

Coaching Component: Build Accountability – Leverage The Learning: Add an action plan and coaching component to maximize your investment in any leadership and professional development training. This added feature allows participants to debrief and immediately apply what they have learned at the end of a program. Participants develop plans and begin taking action, while follow up coaching deepens learning through ongoing support, problem solving, and the review of wins and challenges. Follow-on coaching therefore facilitates sustainable behavioral changes and leads to increased accountability and productivity.